IIFL Capital Services Limited (Formerly known as IIFL Securities Ltd)

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IIFL Capital Services Limited (Formerly known as IIFL Securities Limited) (“IIFLCSL”)

Registered office Address: IIFL House, Sun Infotech Park, Road No. 16V, Plot No. B-23, Thane Industrial Area, Wagle Estate, Thane - 400604.

Corporate office Address: Hubtown Solaris · Office No 1, Ground Floor, NS Phadke Marg, Vijay Nagar Andheri East Mumbai - 400069

IIFL Capital Services Limited has a legacy of about two decades in retail broking and financial product distribution. It is also a leading investment advisory firm in the country, providing diversified financial services and products to corporates, institutional investors, foreign portfolio investors, mutual funds, insurance companies, alternative investment funds, trusts, high net worth individuals and retail investors.

*Stock Broker SEBI Regn.: INZ000164132 *Depository: INDP185 2016 *MF Distributor ARN: 47791, *PMS SEBI Regn.: INP000002213, *Investment Adviser SEBI Regn.: INA000000623,*Research Analyst SEBI Regn.: -INH000000248

CIN number: L99999MH1996PLC132983

Contacts for Investor Grievance:

Investor Relation Officer: Mr. Subramanian Venkateswaran Email id: subbu@iiflcapital.com and Telephone no. +91 22 62727000

Compliance officer and Grievance Redressal officer: Kedar Karnik Email id : iilcompliance@iifl.com Mobile no. 022- 61502040

Telephone number : +91 022 61086300

BASL Membership Certificate no.id : BASL1378

Name of principal officer : Mr. Kiran Pawar

Telephone number of principal officer : +91 022 45290525

Email id of principal officer : kiran.pawar1@iiflcapital.com

Investor grievance id : clientservices@iifl.com

Corresponding SEBI office address : Head Office (HO) SEBI Bhavan BKC

Address Plot No.C4-A, 'G' Block Bandra-Kurla Complex, Bandra (East),Mumbai - 400051, Maharashtra

Tel : +91-22-26449000 / 40459000

Fax : +91-22-26449019-22 / 40459019-22

Toll Free Investor Helpline : 1800 22 7575

Filing Complaints on Scores: If you are not satisfied with the resolution provided, you can lodge your complaint online at Website:  https://scores.gov.in/ Google Play: https://play.google.com/store/apps/details?id=com.indiainfoline Apple Store: https://apps.apple.com/in/app/iifl-stocks-demat-ipos/id955115541

Online Dispute Resolution Mechanism

ODR Portal could be accessed, if unsatisfied with the response. Your attention is drawn to the SEBI circular no. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, on “Online Resolution of Disputes in the Indian Securities Market”.

A common Online Dispute Resolution Portal (“ODR Portal”) which harnesses conciliation and online arbitration for resolution of disputes arising in the Indian Securities Market has been established. ODR Portal can be accessed via the following link - https://smartodr.in/

Note: Registration granted by SEBI, membership of BASL and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors” Reference SEBI circular no SEBI/HO/MIRSD/ MIRSD-PoD-2/P/CIR/2023/52 dated April 06, 2023

Disclaimer:

  • Investment Advisory (IA) services shall be provided to you by a specific division of ICSL (‘ICSL IA Division’), which will be segregated from and maintain an arm’s length relationship with the other divisions of ICSL which are engaged in stock broking, Portfolio Management Services, Merchant Banking,Research Analyst and distribution business.

  • Investment Advisory services shall be provided to you only after the IA Division assesses your risk profile and suitability of the product.

  • If you wish to avail the investment advisory services of the ICSL IA Division, you will be required to

    • complete the risk profiling and know-your client (KYC) form in the manner prescribed by ICSL.
    • update the risk profiling and know-your client (KYC) information periodically as required by ICSL.
    • keep the investment advisory division updated of any change in your status or other factors which will result in any change in your risk profile.

  • You will not be under any obligation to avail the stock broking, depository and distribution services offered by ICSL Execution Division or any other IIFL Group entity (including parent, subsidiaries, affiliates and related group companies of ICSL) or through any other entity recommended by the IA Division of ICSL.

  • Any fees and charges, payable by you for the execution services availed by you, must be paid directly to the respective service provider and not through the ICSL IA Division.

  • We trust that, before acting on our advice, you have gone through all the relevant information about the product provided to you and have sought requisite clarification about the same.

  • The ICSL IA Division shall not receive any consideration by way of remuneration or compensation or in any other form, whatsoever, from any person other than the client being advised in respect of the underlying products or securities for which advice is provided to the client.

  • ICSL IA Division shall maintain complete confidentiality of all information provided by you and shall not disclose any such information, without your prior consent except if such disclosure is required to be made in compliance with any applicable law or regulatory direction. ICSL IA Division will obtain information pertaining to your orders/transactions/portfolio/funds availability/securities availability etc. from the Execution Division of ICSL or IIFL Group entity (including parent, subsidiaries, affiliates and related group companies of ICSL) or any other third party executor for your investments (if any) to enable us to provide you with informed and appropriate advice.

  • ICSL IA Division while advising on offshore investments does not act as agent for any overseas mutual funds or any other foreign financial services company. The advice provided by ICSL on such offshore investments shall not amount to solicitation by ICSL or IIFL Group entity.

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Contact

call 022-40071000    call 022-61502000
022-40071000 / 022-61502000
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Copyright © IIFL Capital Services Limited (Formerly known as IIFL Securities Ltd). All rights Reserved.

IIFL Capital Services Limited - Stock Broker SEBI Regn. No: INZ000164132, PMS SEBI Regn. No: INP000002213, IA SEBI Regn. No: INA000000623,DP SEBI Reg. No. IN-DP-185-2016, SEBI RA Regn. No: INH000000248.

ARN NO : 47791 (AMFI Registered Mutual Fund Distributor)

Terms and Conditions

This certificate demonstrates that IIFL as an organization has defined and put in place best-practice information security processes.

  • Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020
  • Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.
  • Pay 20% upfront margin of the transaction value to trade in cash market segment.
  • Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard.
  • Check your Securities / MF / Bonds in the consolidated account statement issued by NSDL/CDSL every month.
  • Prevent Unauthorized Transactions in your demat / trading account Update your Mobile Number/ email Id with your stock broker / Depository Participant. Receive information of your transactions directly from Exchanges on your mobile / email at the end of day and alerts on your registered mobile for all debits and other important transactions in your demat account directly from NSDL/ CDSL on the same day." - Issued in the interest of investors.
  • KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.
  • No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account."
  • IIFL Capital Services Limited is part of the IIFL Group, a leading financial services player and a diversified NBFC. The site provides comprehensive and real time information on Indian corporates, sectors, financial markets and economy. On the site we feature industry and political leaders, entrepreneurs, and trend setters. The research, personal finance and market tutorial sections are widely followed by students, academia, corporates and investors among others.
  • SEBI has introduced a new process for trading in the secondary market through the Single Block Multiple Debit (SBMD) UPI mechanism. This allows investors to trade without transferring funds to the broker's account, instead, funds are blocked directly in the investor's savings account using supported UPI apps. The investors continue to earn interest on the blocked amount. To activate this facility for your IIFL Capital trading account, visit the Profile → Fund Source (TSBM) section in your trading application/platform.

  • 9 out of 10 individual traders in equity Futures and Options Segment, incurred net losses.
  • On an average, loss makers registered net trading loss close to Rs. 50,000.
  • Over and above the net trading losses incurred, loss makers expended an additional 28% of net trading losses as transaction costs.
  • Those making net trading profits, incurred between 15% to 50% of such profits as transaction cost.